Frequently Asked Questions
Everything you need to know about your Vee Collective experience.
What materials are used in Vee Collective bags?
Our bags are crafted from high-tech, extra-lightweight ripstop nylon and feature signature diamond quilting. We prioritize durability and sustainability, using recycled materials wherever possible to minimize our environmental footprint.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.
How do I care for my Vee Collective bag?
Most of our nylon products are machine washable on a cold, gentle cycle. We recommend using a laundry bag and avoiding fabric softeners. Always air dry your bag and avoid tumble drying to maintain the integrity of the material.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original, unused condition with all tags attached. Please visit our Returns Portal to start your request.
Are your products vegan-friendly?
Yes, the majority of our collection is 100% vegan. We use high-quality synthetic alternatives and recycled materials, ensuring no animal products are used in the construction of our signature quilted bags.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. In certain regions, we also offer flexible payment options through Klarna.